Privacy Policy – Vasco Special Needs Centre

Effective Date: Thursday, 11 September 2025

Your privacy is important to us. This Privacy Policy explains how Vasco Special Needs Centre collects, uses, and protects your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect:

• Personal details (name, phone, email, address)
• Donation/payment details (processed securely via third-party payment gateways)
• Purchase details from our online shop
• Messages or information you provide through contact forms or subscriptions

2. How We Use Your Information

We use personal information to:

• Process donations and provide receipts
• Process product purchases and arrange delivery/collection
• Communicate with you regarding updates, events, or fundraising
• Comply with legal and financial reporting requirements
• Improve our website and services

3. Sharing of Information

• We do not sell or trade your personal information.
• We may share information with trusted service providers (such as payment processors or couriers) to complete transactions.
• We may disclose information if required by law.

4. Data Security

• We take reasonable measures to protect your information against loss, misuse, or unauthorized access.
• Payment details are encrypted and processed by secure third-party providers.

5. Cookies and Analytics

• Our website may use cookies to improve user experience and track analytics.
• You may disable cookies in your browser, but some site features may not function properly.

6. Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Withdraw consent or unsubscribe from communications
• Request deletion of your personal information, subject to legal and financial record-keeping obligations

7. Children’s Privacy

• We do not knowingly collect personal information from children under 18 without guardian consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

9. Contact Us

📧 info@vsnc.co.za
📞 +27 79 468 9311